Frequently Asked Questions

Frequently Asked Questions

At Lachesis London, we are committed to providing an exceptional shopping experience. Below are answers to some frequently asked questions to assist you:

1. Who Are We?

Founded by Cássila Sarzi Dolman, Lachesis London is a concept store offering Brazilian-inspired, ethical, and sustainable luxury fashion accessories. Our curated collections feature handcrafted handbags, jewellery, beachwear, and knitwear, all meticulously designed to blend traditional artistry with contemporary fashion. We collaborate with suppliers who share our dedication to social responsibility, philanthropy, and sustainability, ensuring that each piece reflects our commitment to quality and ethical practices.

2. What Is Lachesis's Story?

The vision behind Lachesis London is to redefine luxury fashion by embracing craftsmanship, superior quality, design empowerment, and social and environmental responsibility. The name Lachesis (pronounced la.kuh.suhs) originates from Greek mythology, representing one of the three goddesses of fate, symbolising the powerful hand of destiny that led to our establishment. We aim to create a platform where luxury is celebrated in a new way, offering products that are not only beautiful but also ethically produced and sustainable.

3. What Do We Stand For?

We believe that time is the most precious commodity in the modern world. Embracing craftsmanship and offering products that have been carefully created by talented artisans is, in itself, a concept of luxury. We advocate for slow fashion, favouring high-quality products and longevity over mass production and waste. Our commitment extends to supporting individuality, sustainability, and philanthropy, ensuring that each item in our collection contributes positively to both society and the environment.

4. How Do We Ensure Product Quality?

At Lachesis London, we meticulously select products that meet our stringent standards for quality and sustainability. Each item undergoes a thorough evaluation process to ensure it aligns with our brand values and meets the expectations of our discerning clientele. We prioritise handcrafted items that showcase exceptional craftsmanship and durability, ensuring that our customers receive products that are both beautiful and enduring.

5. How Can You Contact Us?

We value open communication with our customers. If you have any questions, concerns, or feedback, please do not hesitate to reach out to us. You can contact our customer service team via email at contact@lachesis.london, or through our website's contact form. We are committed to providing prompt and helpful responses to all enquiries.